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Refund

Refund And Android Purchase Support

Guidance for Google Play billing questions and support details that help investigate account or order issues.

Google Play billing route

Android billing, receipts, and eligible refund requests are handled through Google Play when a Google Play transaction applies.

Open Google Play purchase history, select the relevant Vibes order if one exists, and follow Google's refund or report-a-problem flow.

Support details to include

For app support, email vibes-android@meta.com. Include your device model, app version, Google Play order ID when applicable, and a concise description of the issue.

Do not email card numbers, passwords, or other sensitive payment credentials.

Generated clips

AI video outputs can vary based on prompt wording, source media, feature availability, safety checks, and rollout status. Review outputs before sharing them.

Need help?

Contact app support at vibes-android@meta.com. The Google Play developer contact also lists android-support@fb.com.